At Tata Consultancy Services (TCS), I work with clients and bank managers, handling requests and following up until they’re resolved. I also verify documents and prepare agricultural credit budgets for the Bradesco Rural Credit workflow.
My psychology training has given me experience conducting structured interviews and providing one-on-one support. In a clinical psychology internship, I applied active listening and clear, empathetic communication.
During a mandatory psychology internship at a civil engineering company, I built a scaffolding-return control spreadsheet with the team and linked it to Google Calendar to help prevent delays and fines.
I’m fluent in Italian and advanced in English, and I’m proficient in Excel and Google Workspace. I completed a postgraduate degree in Cognitive-Behavioral Therapy and am pursuing a postgraduate program in Organizational Psychology and People Management.
