I am a dedicated and results-oriented mechanical engineer with a solid educational foundation in Mechanical Engineering. I have extensive experience in both academic and practical domains, excelling in challenging environments. I am adept at leveraging my technical proficiency to drive innovation and tackle complex engineering problems. Currently pursuing a master's degree in mechanical system design to further refine my skills and contribute to cutting-edge advancements in the field.
During my employment at Zeal Construction Company, I implemented advanced inspection techniques to identify potential issues and mitigate risks, enhancing project efficiency and reliability. I provided exceptional customer support by addressing inquiries, resolving issues, and maintaining positive client relationships throughout project lifecycles. I also collaborated with cross-functional teams to identify areas for improvement and implement solutions, resulting in increased productivity and client satisfaction.
As a Junior Engineer at Cemtac Cements Pvt Ltd, I conducted monthly Quality Control (QC) activities to assess and evaluate the effectiveness of operational processes and procedures within the compliance department. I researched and analyzed customer design proposals, specifications, manuals, or other data to evaluate the feasibility, cost, or maintenance requirements of designs or applications. I obtained and examined all relevant information to assess the validity of complaints and determine possible causes, such as extreme weather conditions that could increase utility bills.
During my project internship at HDFC Bank, I created and updated records to maintain document compliance. I assisted in managing administrative tasks and KYC documentation. I also led the initiative to make customers aware of our digital products and helped them get used to the digital products offered by giving demos. This resulted in better banking for the customers and overall operational cost reductions for the bank.