Open to opportunities

Yash Marathe

@yashmarathe

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Application Support Engineer with expertise in ServiceNow and SQL.

Zimbabwe

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What I'm looking for

I am looking for a role that offers learning opportunities in cloud technologies and DevOps.

I am an Application Support Engineer with 1.5 years of experience at Techno Growth Software Solution. My background includes a Bachelor of Computer Applications from Pune University, which has equipped me with a solid foundation in technology and problem-solving. I excel in communication, logs monitoring, and user coordination, ensuring that I effectively address client needs and technical challenges.

My technical skills include proficiency in ServiceNow, SQL, and Excel reporting. I have a strong grasp of database management and reporting techniques, which allows me to create insightful reports and analyze data efficiently. I am passionate about learning and continuously seek opportunities to expand my knowledge in cloud technologies and DevOps practices.

Experience

Work history, roles, and key accomplishments

Current

Application Support Engineer

Current

Techno Growth Software Solution

Provided application support, resolving critical incidents and monitoring system logs to identify and address issues proactively. Generated Excel reports and participated in client calls to ensure effective communication and problem resolution.

ServiceNow SQL Excel Incident Management Communication Data Analysis Troubleshooting

Education

Degrees, certifications, and relevant coursework

Pune University

Bachelor of Computer Applications, Computer Applications

Completed a comprehensive curriculum focusing on computer applications and software development. Gained foundational knowledge in programming, database management, and system analysis.