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Nelson Katekwe

@nelsonkatekwe

Committed DevOps/Platform Support Engineer with over 4 years experience.

Zimbabwe
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What I'm looking for

I seek a dynamic organization where I can leverage my DevOps expertise and contribute to impactful projects.

I am a dedicated DevOps/Platform Support Engineer with over four years of experience in providing technical support and maintaining software applications. My journey began with a Bachelor of Science (Honours) Degree in Information Technology from Chinhoyi University of Technology, where I graduated with a 2.1 (Upper Second). I have honed my skills in troubleshooting complex technical issues and collaborating with cross-functional teams to ensure optimal system performance.

Currently, I work at NTT Ltd. as a Direct DevOps Engineer, where I develop and maintain tools that automate processes for software product releases. My role involves providing Tier 3 support, troubleshooting at various levels, and collaborating with project teams to identify and resolve system bottlenecks. I have also worked as an SQL Developer at Malshab Consulting Engineers and the Zimbabwe School Examinations Council, where I designed efficient database architectures and optimized performance through effective query management. My technical proficiencies include SQL Server, Microsoft Azure, and Docker, among others.

Experience

Work history, roles, and key accomplishments

NL
Current

Direct DevOps Engineer

NTT Ltd.

Sep 2020 - Present (5 years)

Developed, analyzed, and maintained tools supporting and automating software product release processes. Provided Tier 3 technical support for B2B integration and Direct application, an NTT Ltd e-procurement tool.

ZC

SQL Developer

Zimbabwe School Examinations Council

Jul 2014 - Aug 2018 (4 years 1 month)

Designed and implemented complex SQL queries, stored procedures, and functions to support business requirements. Optimized database performance by analyzing query execution plans and indexing strategies.

Education

Degrees, certifications, and relevant coursework

Chinhoyi University of Technology logoCT

Chinhoyi University of Technology

Bachelor of Science (Honours) Degree, Information Technology

2010 - 2014

Grade: 2.1 (Upper Second)

Completed a Bachelor of Science (Honours) Degree in Information Technology. Achieved an Upper Second Class (2.1) degree.

Tech stack

Software and tools used professionally

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Nelson Katekwe - Direct DevOps Engineer - NTT Ltd. | Himalayas