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Yanick Jimenez

@yanickjimenez

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Product Designer. UX & Usability Expert. Helping companies boost satisfaction & engagement by 30%+

Canada

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What I'm looking for

In my next job, I seek a Senior Product Designer role in an innovative, user-centric culture, collaborating with cross-functional teams for exceptional user experiences. I thrive in environments promoting experimentation, iterative design, creativity, learning, and customer-centricity.

Hi, I’m Yanick! I design B2B and B2C digital products. I turn insights into simple, effective experiences that drive business growth. I’ve been doing this for over 6 years. I specialize in UX strategy, research, UI design, prototyping, UX writing, and more.

🏆 A few wins I’m proud of:

✓ Boosted product adoption by 60% and increased user ratings from 3.9 to 4.6 in 4 months at Super™.
✓ Improved CSAT by 78% and revamped National Bank of Canada’s Wealth Management in 3 months.
✓ Enhanced risk prediction accuracy by 64% for one of Behavox’s ML tools within 3 months.

🛋️ After work:
I mentor junior designers and share design tips and memes. I also generate tropical architecture visuals using AI.

🌄 My journey:
I grew up in a small mountain village in Costa Rica, a place that shaped who I am. At 16, my tech journey began with three visits to a local internet café. At 19, I moved to Canada and got my first PC. It was a game-changer. It's been an incredible journey from that first click to a tech career.

💼 Check out my work: yanickjimenez.com

📩 Reach me at: yanickjimenez1@gmail.com

Experience

Work history, roles, and key accomplishments

Current

Senior Product Designer

Current

Upwork

Dec 2023 - Present (2 years 6 months)

Leading design efforts for Upwork's anticircumvention and scam prevention initiatives, enhancing platform security for over 23 million users globally. Focused on creating strategic and intuitive designs to maintain Upwork's reputation as a top choice for freelancers and clients.

UI UX Design Product Strategy User Research Interaction Design Design Systems Prototyping User Testing Visual Design Security Design

Current

Senior Product Designer

Current

Y.Design

Jun 2023 - Nov 2023 (5 months)

Provided UI/UX design and strategy services to B2B and B2C founders and product teams, achieving significant improvements in user engagement and operational efficiency for various clients.

UI UX Design Design Strategy Client Management Responsive Design Marketing Campaigns User Engagement Content Optimization SaaS Design Multilingual Systems

Super Senior Product Designer

Super.com

Jan 2022 - May 2023 (1 year 4 months)

Led design efforts for Super's loyalty and retention initiatives, significantly increasing user engagement and satisfaction for over 30 million users through innovative design solutions.

Product Design User Engagement Onboarding Campaigns Gamification User Flow Optimization Team Mentorship User Satisfaction Financial Services Design Loyalty Programs

Senior Product Designer

Behavox

Jun 2020 - Nov 2021 (1 year 5 months)

Played a pivotal role in designing machine-learning tools for compliance risk detection, enhancing user satisfaction and task efficiency through innovative design solutions.

Machine Learning Design Compliance Tools User Experience Interaction Design Design Systems Risk Management User Feedback SaaS Solutions Financial Compliance

User Experience Designer

Valtech

Jul 2019 - Jul 2020 (1 year)

Collaborated on diverse projects across various industries, significantly improving user satisfaction and engagement through effective UX design strategies.

UX Design Cross Functional Collaboration User Research Digital Innovation E commerce Design VR Design User Satisfaction Engagement Strategies Client Projects

UX Consultant

Contraste TIC

Feb 2019 - Jul 2019 (5 months)

Provided consultative UI/UX and design strategy solutions, achieving high satisfaction rates and significant improvements in user engagement for various clients.

UI UX Consulting Design Strategy User Centered Design Mobile Design Web Development Client Satisfaction User Retention Visual Assets Interaction Prototyping

User Experience Designer

Y.Design

Jan 2018 - Jul 2019 (1 year 6 months)

Provided UI/UX design and strategy services, implementing user-centered design methodologies that significantly improved client product experiences and user satisfaction.