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Yam MariamYM
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Yam Mariam

@yammariam

Sales operations specialist at Calagaz Printing who processed e-commerce orders and reconciled payments across Business Central, Shopify, and ShipRush.

Philippines
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At Calagaz Printing, I processed web and email orders using Website Orders, Business Central, Shopify, and ShipRush. I also prepared warehouse packing lists and tracked production job cases for custom apparel and printing orders.

I posted invoices, payments, and bank deposits, and reconciled e-commerce records across customer accounts. I monitored delayed shipments and worked with the shipping team to resolve order discrepancies and customer inquiries.

At Homegrown, New Zealand, I handled purchasing and supply chain tasks using Infusion Accounting Software. I coordinated quotation requests and supplier negotiations, managed inventory controls, and prepared weekly inventory, production, and sales performance reports.

Earlier, at the National Housing Authority (NHA), I worked in estate management, data entry, financial planning, and clerical processing. My work included preparing property documents, maintaining records, compiling fund utilization reports, and assisting with housing-project payments.

Experience

Work history, roles, and key accomplishments

CP

Virtual Assistant – Sales Operations Specialist

Calagaz Printing

Jul 2025 - Oct 2026 (1 year 3 months)

Managed e-commerce and sales operations using Business Central, Shopify, and ShipRush, including order processing, production job case creation, and shipping status validation. Posted invoices, reconciled records, and provided customer support.

NA

Clerk Processor

National Housing Authority

May 2019 - Jun 2019 (1 month)

Provided administrative and clerical support to ensure smooth daily operations within the municipal office.

Education

Degrees, certifications, and relevant coursework

University of the Cordilleras logoUC

University of the Cordilleras

Master of Business Administration, Business Administration

2019 - 2022

Pursued a Master of Business Administration (MBA) from the University of the Cordilleras from August 2019 to 2022.

University of the Cordilleras logoUC

University of the Cordilleras

Bachelor of Science in Business Administration, Business Management

2015 -

Completed a Bachelor of Science in Business Administration with a major in Business Management from the University of the Cordilleras, starting May 2015.

Tech stack

Software and tools used professionally

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