
Xyronne Encinares
@xyronneencinares
Network operations professional at SMART COMMUNICATIONS, INC. who restored telecom services after Super Typhoon Goni and is transitioning into cybersecurity.
What I'm looking for
At SMART COMMUNICATIONS, INC., I monitored and troubleshot business-critical telecommunications infrastructure, investigated incidents, and supported service restoration. I also helped install, test, and commission network elements.
After Super Typhoon Goni (Rolly), I was selected for the local Emergency Response Team supporting network restoration in Catanduanes. I assisted with infrastructure assessment, fault isolation, and troubleshooting.
At TRENDS AND TECHNOLOGIES, INC., I supported an enterprise network through a Network-as-a-Service engagement, troubleshooting Cisco and Fortinet firewalls, routers, switches, and connectivity issues. I also handled network access requests and approved configuration changes.
I'm transitioning into cybersecurity, backed by CompTIA Security+ certification and ongoing TryHackMe labs. I've practiced SIEM log analysis, alert triage, phishing investigation, and network traffic analysis in simulated exercises.
Experience
Work history, roles, and key accomplishments
WNFS Specialist
Smart Communications, Inc.
Jul 2024 - Aug 2026 (2 years 1 month)
Performed network fault monitoring, troubleshooting, fault isolation, incident response, and service restoration for business-critical telecommunications infrastructure. Supported operations and maintenance of wireless, transport, transmission, and IP-based network infrastructure.
Senior WNFS Engineer
Smart Communications, Inc.
Jan 2021 - Jun 2024 (3 years 5 months)
Performed network fault monitoring, troubleshooting, fault isolation, incident response, and service restoration for business-critical telecommunications infrastructure. Supported operations and maintenance of wireless, transport, transmission, and IP-based network infrastructure.
WNFS Engineer
Smart Communications, Inc.
Jan 2019 - Dec 2020 (1 year 11 months)
Performed network fault monitoring, troubleshooting, fault isolation, incident response, and service restoration for business-critical telecommunications infrastructure. Supported operations and maintenance of wireless, transport, transmission, and IP-based network infrastructure.
Engineer
Nesic Philippines, Inc.
Apr 2018 - Jan 2019 (9 months)
Provided ongoing technical support across multiple client environments under care-and-maintenance contracts for NEC PABX, NEC iPasolink, and related communications systems. Diagnosed and resolved client technical issues involving telecommunications and network infrastructure.
Project Engineer
Nesic Philippines, Inc.
Sep 2016 - Mar 2018 (1 year 6 months)
Led field personnel in installation, testing, commissioning, troubleshooting, and technical support activities for telecommunications and network-related projects. Assessed client technical requirements and developed appropriate engineering solutions.
Service Delivery Engineer
Trends and Technologies, Inc.
Feb 2014 - Jul 2016 (2 years 5 months)
Provided ongoing operational support for enterprise network infrastructure as part of a Network-as-a-Service (NaaS) managed services engagement. Configured, supported, and troubleshot Cisco routers, switches, firewalls, and Fortinet firewalls.
Education
Degrees, certifications, and relevant coursework
CompTIA
CompTIA Security+ (SY0-701), Cybersecurity
CompTIA Security+ (SY0-701) certification obtained in 2026.
Ateneo de Naga University
Bachelor of Science, Electronics and Communications Engineering
Bachelor of Science in Electronics and Communications Engineering from Ateneo de Naga University, completed in 2012.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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