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Michael Palaca

@michaelpalaca

Network Operations Lead at Accenture overseeing DDI and load balancing while driving compliance, vulnerability management, and automation.

Philippines

Message

At Accenture Inc., I serve as Network Operations Lead for the DDI & Load Balancing team, overseeing platforms across the environment. I drive compliance and vulnerability management initiatives and lead automation initiatives with leadership to improve governance and operational efficiency.

At Fujitsu Philippines Inc., I served as F5 BIG-IP Subject Matter Expert and Palo Alto Lead Engineer, supporting secure network infrastructure for banking, telco, and other clients. I hold F5, Palo Alto Networks, and Microsoft Azure certifications, and am ITIL v3 trained.

Experience

Work history, roles, and key accomplishments

Current

App/Cloud Support Associate Manager

Current

Accenture Inc.

Jan 2022 - Present (4 years 9 months)

Serve as Network Operations Lead for the DDI & Load Balancing team, overseeing platforms and driving compliance and vulnerability management. Lead automation initiatives and manage client engagement to ensure secure, resilient infrastructure.

DDI Load Balancing Vulnerability Management Compliance Automation Client Engagement Network Operations Team Leadership

Security Administrator – Assistant Manager

UnionBank of the Philippines

Jan 2021 - Jan 2022 (1 year)

Defined and enforced security frameworks and standards, ensuring compliance across platforms. Managed critical security devices including firewalls, DDI, load balancers, and WAF, and oversaw monitoring, patching, and audit processes.

Security Frameworks Compliance Firewalls DDI Load Balancing WAF Monitoring Patching Audit Cost Optimization

Technology Support Engineer

Fujitsu Philippines Inc.

Jan 2019 - Jan 2021 (2 years)

Served as F5 BIG-IP Subject Matter Expert, designing and integrating secure network topologies for major banking clients. Managed LTM, WAF, AFM, and DNS, and acted as Palo Alto Lead Engineer providing Level 2 security support and SLA-driven assistance.

F5 BIG IP LTM WAF AFM DNS Palo Alto Firewalls Troubleshooting Client Coordination 24 7 Support

Systems Engineer

Trends and Technologies Inc.

Jan 2018 - Jan 2019 (1 year)

Served as F5 BIG-IP SME for the Information Security Group, supporting LTM, WAF, AFM, App Gateway, and DNS for major banks. Designed secure network topologies and led troubleshooting for critical banking infrastructure.

F5 BIG IP LTM WAF AFM Azure Application Gateways DNS Network Security Troubleshooting Customer Relationship Management

Implementation Engineer

Logic Solutions Inc.

Jan 2016 - Jan 2018 (2 years)

Supported Alcatel-Lucent PABX systems, switches, routers, and HP Aruba wireless access points. Performed installation, configuration, and system health checks for client network infrastructure.

Alcatel PABX Switche Routers HPE Aruba Wireless Access Points Installation Configuration System Health Checks