Xhermie Joy Tupas

hello! My name is Xhermie Joy Tupas and I am a versatile professional with experience in filing clerk, customer service, and administration roles. Welcome to my portfolio!

I have always been detail-oriented and organized, which led me to pursue a career in administration. Over the past 2 years, I have gained valuable experience working as a filing clerk, where I developed strong organizational skills and a keen eye for accuracy. I have successfully managed large volumes of documents, ensuring they are properly filed, indexed, and easily retrievable. My attention to detail and ability to maintain confidentiality have been instrumental in maintaining efficient and organized filing systems.

In addition to my filing clerk experience, I have also worked in customer service roles, where I have honed my communication and problem-solving skills. I genuinely enjoy interacting with customers, listening to their needs, and providing them with excellent service. I have experience handling customer inquiries, resolving complaints, and ensuring customer satisfaction. My friendly and professional demeanor, coupled with my ability to remain calm under pressure, have contributed to positive customer experiences.

Furthermore, I have a solid background in administration, having supported various departments with tasks such as data entry, scheduling appointments, and coordinating meetings. I am proficient in using Microsoft Office Suite, including Word, Excel, and Outlook, and have a strong ability to prioritize tasks and meet deadlines. My strong organizational skills, attention to detail, and ability to multitask have allowed me to effectively manage administrative responsibilities and contribute to the smooth operation of the office.

I am a proactive learner and always strive to enhance my skills and knowledge. I am open to new challenges and enjoy taking on responsibilities that allow me to grow both personally and professionally.

Outside of work, I enjoy staying active by participating in outdoor activities such as hiking and playing sports. These activities help me maintain a healthy work-life balance and keep me energized and focused in my professional endeavors.