Xavier Villa
@xaviervilla
Back Office and data analytics professional with experience at Nogales High S.A.C., delivering daily Excel reports and building Power BI skills.
PeruWhat I'm looking for
At Nogales High S.A.C., I monitored platform usage and delivered daily analytical reports in Excel using PivotTables and Power Query. I also consolidated and statistically tracked the daily flow of operational interviews.
Across back-office, operations, and corporate customer support roles, I handled regulated claims, operational databases, and inventory using SAP, WMS, and Oracle. I’m strengthening my analytics and automation skills with Power BI, Python, and advanced Excel, and I’m looking for remote work opportunities.
Experience
Work history, roles, and key accomplishments
Gestor de Usuarios / Analista de Requerimientos
Nogales High S.A.C.
Jul 2026 - Aug 2026 (1 month)
Monitoreó y analizó el comportamiento de uso de la plataforma institucional, entregando informes analíticos diarios en Excel y consolidando el control estadístico del flujo de entrevistas operativas.
Back Office
R&R C.
Aug 2025 - Mar 2026 (7 months)
Brindó soporte comercial y administrativo B2B/B2C, estructurando reportes de desempeño y consolidando bases de datos operativas, además de capacitar al equipo de Movistar Empresas.
Promotor / Cajero
Apuesta Total
Jun 2024 - Nov 2024 (5 months)
Control de caja, arqueos diarios e inventarios.
Operario de Almacén
Química Suiza
Mar 2024 - Jun 2024 (3 months)
Realizó inventarios rotativos y control de existencias utilizando herramientas SAP, WMS y bases de datos Oracle.
Analista de Reclamos / Back Office
Efectiva BPO, Dynamicall, Atento Perú, MDY
Jan 2014 - Dec 2023 (9 years 11 months)
Gestión de reclamos regulados (TRASU/OSIPTEL), análisis de casos en canales digitales y reconocimiento como Asesor del Mes.
Education
Degrees, certifications, and relevant coursework
IDAT
Certificate, Data Analytics
Completed a certificate in Data Analytics with focus on Excel and Power BI.
CERTUS
Certificate, Logistics
2022 - 2024
Studied logistics from 2022 to 2024.
IDAT
Certificate, Graphic Design
2017 - 2019
Studied graphic design from 2017 to 2019.
SISE
Certificate, Computing
2015 - 2017
Studied computing from 2015 to 2017.
ISIL
Certificate, Video Game Development
Pursued studies in video game development.
IPN
Certificate, Occupational Health and Safety
Completed a certification as a Supervisor SSOMA.
CEPEBAN
Certificate, Customer Service
Completed a certification as a Bilingual Cashier Promoter.
Tech stack
Software and tools used professionally
Availability
Location
PeruAuthorized to work in
Salary expectations
Social media
Job categories
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