Xavier Munoz

I’ve spent several years in customer service and I’m now transitioning to a remote position. I’m tech savvy, comfortable handling phone-based support, and focused on communicating clearly with customers.

Most recently, I worked as a Customer Support Specialist for TELEPERFORMANCE USA, taking remote calls for Intuit and EFTPS. I helped callers with technical issues and processed multiple payments while staying accurate and attentive.

Before that, I was a Dunkin Donuts crew member, where I operated the cash register, supported smooth operations during peak hours, and delivered friendly, efficient customer service. I also gained hands-on responsibility and physical stamina as a Seasonal Driver Helper for UPS.