Xavia Kennedy

I’m a Senior Product Manager with 8+ years of experience owning product roadmaps, prioritizing backlogs, defining requirements, and partnering with engineering teams to deliver scalable solutions. I leverage data analytics, customer feedback, and cross-functional collaboration to drive measurable outcomes—especially around user access, adoption, and operational efficiency.

In my current role, I increased platform adoption by 30% across a healthcare servicing ecosystem supporting 10,000+ users and 200+ client organizations by analyzing user behavior and delivering 50+ product enhancements per quarter. I’ve improved operational efficiency by 40%, reduced downtime by 25%, and decreased post-release defects by 20% through modernization initiatives, KPI-driven performance monitoring, backlog refinement, and data-driven release management. I also accelerated feature delivery by 30% in Salesforce-enabled environments while improving executive decision-making by 45% with product performance dashboards.

Previously, as a Business Systems Analyst / Associate Product Manager for the state of CA, I improved customer satisfaction and platform usability by 25% and increased product adoption by 20% by turning customer feedback into engagement metrics and roadmap recommendations. I reduced implementation risk by 15% through dependency and impact analysis, decreased onboarding time by 30% by optimizing workflows and training resources, and supported 20+ successful product releases through requirements, backlog tracking, UAT coordination, and stakeholder communications. Earlier, as a Military Operation Manager, I managed $2M+ in operational budgets and improved performance by 20–30% through process redesign and data-driven decision-making.