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xaoh2047 User

@xaoh2047user

Administrative and Operations Support professional at Synergy Services Ltd, monitoring operational systems and investigating data errors.

Antigua and Barbuda

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What I'm looking for

I'm seeking a senior-level administrative or operations-focused position.

At Synergy Services Ltd, I monitor operational systems, review data batch files, and investigate errors to support accurate, continuous operations. I also conduct system audits and liaise between financial vendors and internal departments.

Previously, I investigated transactional discrepancies at Canada Place, Client Communications Services, and supported records digitization and document control at Stanford International Bank (In Liquidation). I’m seeking a senior-level administrative or operations-focused position.

Experience

Work history, roles, and key accomplishments

Operational Control Analyst

Synergy Services Ltd

May 2023 - Oct 2026 (3 years 5 months)

Monitored internal operational systems to ensure continuity, accuracy, and minimal downtime. Prepared and reviewed data batch files, investigated data errors, and performed routine system audits and quality checks.

Data Analysis System Monitoring Quality Assurance Compliance Trend Analysis Data Entry Documentation

MatchPay Investigations Agent

Canada Place, Client Communications Services

Dec 2022 - May 2023 (5 months)

Conducted data reviews and investigations related to transactional discrepancies. Analyzed records and supporting documentation to identify irregularities and maintained accurate case documentation.

data review Investigation Documentation Compliance Data Verification

Maintenance Assistant

Blue Waters Resort & Spa

Jun 2020 - Dec 2022 (2 years 6 months)

Supported internal operations through coordination of maintenance and project activities. Supervised and assisted with team-based projects, ensuring timelines and quality standards.

Maintenance Coordination Project Coordination Team Supervision Record keeping Logistics

Office Assistant

Stanford International Bank (In Liquidation)

Dec 2018 - Aug 2022 (3 years 8 months)

Provided administrative support including filing, scanning, and digitization of records. Ensured accurate transfer of physical files into digital spreadsheets and databases.

Filing Scanning Digitization Document Control Spreadsheets Databases

Education

Degrees, certifications, and relevant coursework

Antigua State College

Associate Degree, Vehicle Technology

2016 - 2018

Pursued an Associate Degree in Vehicle Technology, focusing on automotive systems and maintenance.

Antigua Grammar School

Secondary School Diploma, General Studies

2011 - 2016

Completed secondary education with coursework in English Language, Integrated Science, Mathematics, Office Administration, Electronic Document Preparation and Management, and Physical Education.