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@wycliffmunyoki
IT manager and data analyst driving secure, automated reporting and Oracle ERP solutions.
KenyaI am an experienced IT manager and data analyst with a strong background in Oracle ERP implementations and Linux server administration. I combine programming skills in C, C++, JavaScript, HTML, SQL and PostgreSQL with advanced statistical analysis using SAS, R and SPSS.
I've led IT operations, deployed Microsoft 365, implemented ITIL v4 incident and problem management processes and reduced downtime through process improvements. I design reporting templates and Oracle BI/BI Publisher reports to standardize data reporting across organizations.
My work includes managing ICT asset lifecycles, configuring IT equipment, providing Level 1/2 application support and administering Linux servers, plus hands-on mobile/CAPI application support during large-scale field operations. I also develop and implement IT and data privacy policies to strengthen compliance and security.
I train staff on emerging technologies, coordinate cross-functional teams, and deliver documentation and technical training to ensure continuity and adoption. I seek roles where I can apply my technical leadership to improve systems, reporting and operational resilience.
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Work history, roles, and key accomplishments
The Circle of Concerned African Women Theologians
Mar 2021 - Jun 2025 (4 years 3 months)
Managed ICT operations and data systems, deployed Microsoft 365, implemented ITIL v4 incident management reducing downtime by 20%, and developed IT and data privacy policies to strengthen compliance.
KSKenya National Bureau of Statistics
Jul 2019 - Aug 2019 (1 month)
Provided 24/7 technical support for the 2019 Kenya Census, monitored CAPI performance, trained users and enumerators, and ensured timely logging and resolution of field incidents.
BSK Global Technologies
Mar 2018 - Feb 2019 (11 months)
Provided Level 1/2 mobile application support, performed Linux server administration, validated features, and designed standard and ad-hoc reports to inform decision-making.
Dhanush Infotech Limited
Oct 2015 - Apr 2017 (1 year 6 months)
Customized and implemented Oracle Applications R12/11i across financial and manufacturing modules, developed BI reports with BI Publisher and Reports Builder, and led data loading for new operating units.
Dhanush Infotech Limited
Apr 2013 - Sep 2015 (2 years 5 months)
Managed P2P cycle and SCM deliverables in Oracle R12, performed data analysis and reconciliations, and coordinated Oracle EBS SCM activities across multiple African countries.
Degrees, certifications, and relevant coursework
JTBachelor of Science, Computer Technology
Completed a Bachelor of Science in Computer Technology, focusing on computing and IT systems.
Software and tools used professionally
KenyaYou can contact Wycliff and 90k+ other talented remote workers on Himalayas.
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