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Wilson User

@wilsonuser2

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Information technology and AI-focused engineer building reliable cloud, data pipelines, and ML systems.

United States

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What I'm looking for

I’m looking for backend AI, cloud automation, data engineering, or reliability-focused roles where I can build monitoring + automation, harden pipelines, and ship production-ready systems that stay dependable under load.

I’m an Information Technology and recent AI graduate who turns operational data into dependable automation. I’ve worked across Splunk/CloudWatch monitoring, AWS/cloud workflows, and SQL data pipelines to make performance issues easier to detect, explain, and resolve.

In my internships at Depository Trust & Clearing Corporation, I refined Splunk KPIs for accuracy, built dashboards with AWS metrics and drilldowns, and engineered CloudBees Jenkins pipelines that automated database script execution and version comparisons across environments. I also optimized data processing by enforcing deterministic retrieval from AWS APIs and parallelization to support reliable weekly reporting and alerting.

Beyond that, I build and ship projects that blend AI with reliability—like a “Reliability Copilot Platform” on AWS (ECS Fargate, ALB, SQS, DynamoDB/PostgreSQL, Terraform) that classifies failures and recommends actions, plus an AI-powered alcohol label verifier (FastAPI + OCR/OpenCV + fuzzy matching). I’m especially interested in backend AI applications, cloud automation, data engineering, and reliability-focused software roles.

Experience

Work history, roles, and key accomplishments

Information Technology Intern

Depository Trust & Clearing Corporation

Aug 2025 - Mar 2026 (7 months)

Collaborated with the ITSI team to refine Splunk KPI thresholds and validate alignment with AWS Aurora Postgres performance behavior. Built Splunk dashboards and an automated CloudBees Jenkins pipeline to compare Aurora engine versions and enable reliable weekly reporting via alerts.

Splunk AWS Cloudwatch Groovy Python SQL Data Pipelines Deterministic Data Retrieval

Software Engineering/ML Intern

SolBid

Sep 2024 - Dec 2024 (3 months)

Built a website using Bootstrap, PHP, JavaScript, HTML/CSS, and Laravel MVC with user authentication and SQL database integration. Worked on computer vision workflows including annotating satellite images in CVAT and fine-tuning Meta’s SAM2 for solar installation analysis.

Bootstrap PHP JavaScript HTML CSS Laravel SQL CVAT Computer Vision Python Fine Tuning Meta SAM2

IT Digital Equity Navigator

Community Health Center

Jan 2024 - May 2024 (4 months)

Supported patients with access to MyChart using Epic and Artera and provided individualized instruction during in-person meetings. Managed high-volume patient calls and screenings while bridging communication gaps to improve access to healthcare software information systems.

Epic MyChart Artera Patient Support Customer Service Technical Instruction Healthcare Software

Education

Degrees, certifications, and relevant coursework

Northeastern University

Master of Science, Artificial Intelligence

2024 - 2026

Grade: GPA: 3.92

Master’s program in Artificial Intelligence at Northeastern University (09/2024–04/2026). Coursework included machine learning, robotics simulation, data science, NLP, advanced perception (CV/DL/speech), and scalable distributed systems.

University of Massachusetts Amherst

Bachelor of Science, Computer Science and Mathematics

2023 -

Grade: GPA: 3.61

Dual Bachelor of Science in Computer Science and Mathematics at the University of Massachusetts Amherst, starting 09/2023. Earned Commonwealth Honors (GSDH) and completed a Psychology minor; coursework included machine learning, computer organization and architecture, data science, robotics/AI, operating systems, security, and regression/linear algebra.