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Yamalaha User

@yamalahauser

Software Development Engineer Intern at Amazon who built an AI ticket-triaging agent with 92% accuracy.

United States
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At Amazon, I built an AI cloud-hosted JIRA ticket-triaging agent that categorized more than 50 weekly tickets across nine teams and 12 components with 92% accuracy. I added it as a Slack bot and developed an AWS pipeline that supported 25+ concurrent requests while reducing triage time by more than 85%.

At BNSF Railway, I created an AI agent that generated SQL queries from natural-language input using OpenAI’s GPT-4o, and developed an OCR pipeline to extract data from PDF reports. At the University of North Texas, I developed an XGBoost model for Nasdaq-100 futures signals, achieving 60% accuracy and 70% precision on the four-hour timeframe.

My projects include Able Faith Mobile, an accessible app with voice navigation and online inventory checkout, and Axworld, a map application that uses Llama 3 to personalize recipes. I’ve also built a Streamlit app to compare phishing-detection models, with the XGBoost model achieving 96% accuracy.

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University of North Texas logoUT

University of North Texas

Bachelor of Science, Computer Science

2023 -

Grade: 3.9

Pursuing a Bachelor of Science in Computer Science with a minor in Project Management, maintaining a GPA of 3.9.

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