At Athena, I manage 20 client partnerships and handle renewals across month-to-month, 90-day, and annual agreements. I retained 96% of partnerships from June 2025 to June 2026—the highest rate among partnership managers—with revenue retention above 98%.
At Naivas Supermarkets, I led a US$2.3M ERP and point-of-sale rollout across 90+ stores. We finished ahead of schedule, reached about 95% user adoption, and redesigned 17 business processes, lifting productivity from 80% to 92%.
At Influx, I ran remote support for four North American enterprise clients, maintaining 99.5% SLA compliance and 90%+ customer satisfaction. Earlier, I advised on governance, contracts, regulatory compliance, and disputes as an Advocate of the High Court of Kenya.
