William Henry

Led end-to-end cloud migration for enterprise applications, increasing application backlog processed by 20% while ensuring 100% data validation coverage. Managed daily standups and mitigated risks through Jira blockers, improving cutover deadlines by 15%.

Implemented governance protocols that cut compliance findings by 30% and managed budgets of ~$150K, reducing operational downtime by 15%. Produced data-driven status reports and risk analyses for executive stakeholders.

Designed executive-level dashboards in Smartsheet, Jira Align, and Confluence, increasing visibility and accountability by 25%. Coordinated cross-functional activities for multi-system modernization and compliance validation.

Directed 31 cloud migration projects, achieving under-budget and ahead-of-schedule deliveries with improved client satisfaction. Synthesized user feedback to achieve a 94% adoption rate and improved documentation standards by 26%.

Redesigned system architecture using ITIL principles, increasing performance and availability by 21% while maintaining security protocols. Delivered training to 400+ personnel, strengthening cybersecurity posture by 30%.

Initiated software enhancements that recovered over $100,000 in outstanding payments through refined billing workflows. Navigated contract negotiations to increase revenue cycle by 4% and administered projects under Waterfall methodology.

Master of Public Administration degree from the University of Texas at San Antonio.