Wiam Ayoubi

I am a dedicated Technical Support Engineer with a Bachelor's Degree in Computer Science from Lebanese International University, and I have accumulated about four years of experience in the technical support sector. My journey began at Telesupport International, where I provided technical assistance for internet service providers and satellite TV services. I pride myself on my ability to resolve technical issues efficiently while maintaining a high standard of customer service.

Throughout my career, I have developed a strong skill set in various technical areas, including networking, cloud infrastructure, and DevOps practices. I have hands-on experience with tools such as Docker, Kubernetes, and Terraform, which I utilized to streamline operations and enhance system reliability. My commitment to continuous learning is evident in my certifications, including CCNA and DevOps Engineer, which have equipped me with the knowledge to tackle complex technical challenges.

In addition to my technical expertise, I am a quick learner with a positive attitude, adaptable to new challenges, and motivated to work both independently and collaboratively. I am eager to contribute my skills to a dynamic team that values innovation and customer satisfaction.