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Whitney Thomas

@whitneythomas1

Customer-focused general manager who drives hiring, training, and fast, accurate operations.

United States
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What I'm looking for

I’m looking for a fast-paced team where I can lead shifts, hire and train staff, and improve customer satisfaction through strong scheduling, inventory control, and accurate POS/cash-handling operations.

I’m a responsible, customer-focused general manager with years of experience leading high-volume operations. I pride myself on satisfying customer needs, staying dependable, and completing tasks on time under company guidelines.

In my most recent role as a General Manager at Marcos, I owned local store marketing, hiring, ordering the food truck, and daily/weekly inventory. I also managed scheduling, employee training, and seasonal coupons and menus, while balancing registers, making deposits, and tracking labor and food costs.

As an Assistant Manager at Domino’s, I led shifts and trained new hires the “Domino’s” way. I handled hiring, maintained temperature logs, ordered the food truck, managed store inventory, and managed opening and closing responsibilities—often in a store with heavy customer complaint volume.

I bring strong fundamentals in POS and cash handling, plus practical hands-on support from kitchen experience through housekeeping, front desk, and assembly. With a drive for excellence, I use active listening, sound judgement, and decision-making to keep operations running smoothly and customers supported.

Experience

Work history, roles, and key accomplishments

DC

Assistant Manager

Domino's Cowabunga

Dec 2022 - Mar 2024 (1 year 3 months)

Led shifts as one of two managers, handling new-hire training and hiring support. Maintained temperature logs, managed store opening/closing, and handled store inventory and ordering.

Education

Degrees, certifications, and relevant coursework

CS

Chapel Hill High School

High School Diploma, General Education

Graduated in 2012 with a high school diploma.

Tyler Junior College logoTC

Tyler Junior College

Unspecified (did not complete), Unspecified

Completed approximately 2.5 years of coursework but did not complete the program.

Tech stack

Software and tools used professionally

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