Amanda Howard

I’m a highly organized administrative and operations professional with 25+ years of customer-facing experience and 8+ years in upper management, including multi-unit leadership. I’m known for improving operations, leading high-performing teams, and maintaining key performance indicators while keeping service standards strong.

As a General Manager / Corporate Business Leader, I oversee daily operations across multiple units to ensure efficiency, profitability, and compliance. I manage scheduling, staffing, and training for large teams, resolving customer issues quickly and improving overall satisfaction.

I’ve led multiple locations to record-breaking sales while consistently meeting and exceeding KPIs, earning recognition as General Manager of the Quarter and All-Star Performer. I bring strong attention to detail, problem-solving, and time management into every shift.

Earlier in my career as an Inside Sales Representative, I served as the first point of contact for customers and handled invoicing, order processing, and account coordination. I also managed accounts receivable and payable, performed light bookkeeping using QuickBooks, and streamlined internal processes to improve efficiency and accuracy—skills I’m eager to apply in an administrative role.