Watkins Lam

I am a passionate and experienced Community Manager and Events Manager with over 10 years of success in building and leading customer-focused communities and experiences within the gaming, tech, and entertainment industries. My expertise lies in developing and executing engagement strategies across platforms like Discord, Reddit, and live broadcasts, ensuring that communities are not only active but also welcoming.

Throughout my career, I have demonstrated a proven track record in managing large-scale events, volunteer programs, and creator partnerships. At Critical Force, I successfully increased esports viewership and impressions through targeted community engagement and tournament initiatives. My ability to turn customer feedback into actionable insights has been instrumental in enhancing user experiences and driving customer satisfaction.

I thrive in dynamic environments where I can leverage my skills in community management, event coordination, and strategic partnerships to create memorable experiences. I am committed to fostering strong relationships within the community while aligning with brand objectives to achieve measurable results.