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Warlley UserWU
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Warlley User

@warlleyuser

I support administrative operations, document control, customer service, contracts, and team coordination.

Brazil
Message

What I'm looking for

I'm looking for new experiences where I can contribute to administrative, HR, financial, and customer-service operations while continuing to develop my professional knowledge and build strong working relationships.

I'm currently supporting administrative operations at Instituto Brasileiro de Políticas Públicas (IBRAPP), handling physical and electronic documents, updating control records, and organizing essential company information.

I assist customers by recording suggestions and resolving questions, while supporting contract management through clause and deadline reviews. I also participate in training and professional-development programs to strengthen my technical knowledge.

Previously, I managed administrative and financial activities at HYPER LIMP, including strategy planning, staff scheduling, financial indicators, personnel management, and material resources.

I've recruited, trained, evaluated, and retained administrative and financial talent, developed internal policies, and delegated work to help teams achieve departmental goals. I hold a bachelor's degree in Human Resources Management and have training in English language and literature.

Experience

Work history, roles, and key accomplishments

IBRAAP logoIB
Current

Administrative Assistant

Dec 2024 - Present (1 year 8 months)

Handling internal and external documents, both physical and electronic, following proper control protocols for record tracking and consultation. Updating control spreadsheets and document records, compiling contacts and necessary information for the organization of the company. Assisting customers, recording suggestions and resolving questions, ensuring satisfaction with the services provided. Par

HYPER LIMP logoHL

General Manager

Jan 2022 - Nov 2023 (1 year 10 months)

Planning administrative strategies, conducting meetings, and creating staff schedules, taking leadership of the necessary actions. Managing financial department activities, ensuring continuous improvement of processes and costs while motivating and inspiring the team. Overseeing personnel management and administration of material resources, controlling activities to minimize the financial impact o

Education

Degrees, certifications, and relevant coursework

CC

Centro Interescolar de Línguas (CIL)

COURSE, ENGLISH LANGUAGE AND LITERATURE/LETTERS

FP

Faculdade Projeção

Bachelor's Degree, Human Resources Management/Personnel Administration, General

Tech stack

Software and tools used professionally

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