Waqas User
@waqasuser
SQA Manager & Automation Lead driving test automation and release quality.
PakistanWhat I'm looking for
I am a seasoned SQA Manager and Automation Lead with over 16 years of experience in manual and automated testing, release management, and Agile project leadership across FinTech, Banking, Auto Leasing, and ERP domains.
I have designed and implemented automation frameworks using Selenium, Cypress and Playwright to cut regression effort by 50%, introduced API and performance testing with Postman and JMeter, and led cross-functional Agile teams to deliver reliable SaaS and enterprise solutions.
I coach teams on Agile best practices, establish QA departments and KPIs, and bridge business and development as a hands-on leader focused on quality, timely releases and continuous improvement.
Experience
Work history, roles, and key accomplishments
SQA Manager & Automation Lead
360Solutions.dev
Jul 2025 - Present (3 months)
Leading QA strategy and automation across multiple SaaS applications; designed automation frameworks (Selenium, Cypress, Playwright) reducing regression effort by 50% and introduced API/performance testing to improve reliability.
SQA Lead | Scrum Master
App in Snap
Jan 2024 - Jun 2025 (1 year 5 months)
Led QA activities and Agile ceremonies for corporate and digital banking platforms (JS Bank), improving sprint delivery and defect resolution using Azure DevOps and coaching QA team on Agile best practices.
SQA Technical Lead | Scrum Master
Five Rivers Technologies
Jul 2022 - Dec 2023 (1 year 5 months)
Managed AI-driven software projects and acted as Scrum Master across concurrent projects, directing offshore QA teams, maintaining JIRA/Confluence artifacts, and ensuring on-time, high-quality delivery.
SQA Department Lead | Business Analyst
GICOH - Gourmet Foods
Oct 2020 - Jun 2022 (1 year 8 months)
Established SQA department and testing practices across ERP, POS and e-commerce, defined KPIs, hired and mentored staff, and translated business requirements into functional specifications and test cases.
QA Team Lead | Release Manager
NetSol Technologies
Jan 2013 - Sep 2020 (7 years 8 months)
Led QA for global auto-leasing solutions for clients like BMW and Toyota, coordinated release cycles and CR reviews, developed test strategies, and ensured CMMI compliance across deliveries.
SQA Engineer | Backup Team Lead
Intralinks
Apr 2011 - Dec 2012 (1 year 8 months)
Coordinated onshore-offshore QA for financial data security applications, managed defect lifecycle, produced detailed project reports, and collaborated in JAD sessions to resolve issues.
Internet Phone Banker
MCB Bank
Jul 2009 - Mar 2011 (1 year 8 months)
Supported system upgrades including Oracle Flexcube for internet banking and resolved internal and customer queries and service requests promptly.
Online Banker
Citi Bank N.A.
Jul 2005 - Jan 2009 (3 years 6 months)
Provided support for branch banking, credit card systems, and digital banking platforms, contributing to customer service and operational tasks.
Education
Degrees, certifications, and relevant coursework
VPVirtual University of Pakistan
Master of Business Administration, Finance
Completed an MBA with a concentration in Finance through Virtual University in 2012.
Unknown (studied in Lahore, degree awarded in Houston, USA)
Bachelor of Computer Science (Hons), Computer Science
Completed a Bachelor of Computer Science (Hons) program in 2005; studied in Lahore while degree is listed as Houston, USA.
Availability
Location
PakistanAuthorized to work in
Job categories
Skills
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