Looking for a job

Walter Dedji

@walterdedji

Virtual assistant and automation consultant at Freelance, connecting QuickBooks Online and Monday with Make to reduce manual work.

Togo

Message

What I'm looking for

I help businesses and entrepreneurs handle administrative work, communication, and repetitive tasks so they can focus on growth. I'm available for on-site or remote work.

At Freelance, I build automation scenarios between QuickBooks Online and Monday with Make, and provide remote administrative support to clients in Africa and abroad. I also create motion design ad videos for businesses in Lomé.

At Tanko Académie, I track telesales team sales, commissions and targets, and create TikTok motion design videos promoting a business management app. My work also includes managing social media for local brands, designing visual identities at Grrr Studio, and supporting HR and administration at Community works USA.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant and Automation Consultant

Current

Freelance

Jun 2025 - Present (1 year 5 months)

• Building automation scenarios between QuickBooks Online and Monday with Make
• Remote administrative support for clients in Africa and abroad
• Motion design ad videos for businesses in Lomé

Current

Administrative Assistant

Current

Tanko Académie

Jun 2025 - Present (1 year 5 months)

• Management of a telesales team selling practical guides (tax, sales, TikTok, business creation)
• Tracking of team sales, commissions and targets
• Prospecting through sponsored Facebook and Instagram campaigns and CFE lists
• Creation of motion design TikTok videos to promote a business management app

Current

Community Manager

Current

Freelance

Jun 2023 - Present (3 years 5 months)

• Management of TikTok and Instagram pages for local brands, including Laboratoire SetP
• Content creation and scheduling (posts, videos, newsletters)
• Performance tracking and strategy adjustment
• Community engagement and moderation
• Influencer partnership management

Current

Graphic Designer

Current

Grrr Studio

Sep 2021 - Present (5 years 2 months)

• Visual identity design: logos, posters, flyers, business cards, banners
• Client support from needs assessment to final delivery
• Tools: Photoshop, Illustrator, Figma

HR and Administrative Assistant

Community works USA

Jun 2025 - Jun 2026 (1 year)

• Recruitment and onboarding of staff through Indeed USA
• Implementation of HR policies and internal procedures
• Employee records management and compliance follow up
• Payroll management with Gusto and Clio

Social Media Manager and Customer Support

Yango

Jul 2024 - Oct 2025 (1 year 3 months)

• Content production and scheduling, increasing brand engagement
• Community engagement and moderation
• Multichannel customer support (phone, live chat, email)
• Security management of driver and user accounts (TOTP)
• Improvement of internal support documentation, reducing ticket resolution time

Real Estate Investment Advisor and Sales Team Lead

Reliance West Africa

Mar 2025 - Jun 2025 (3 months)

• Management and coaching of a sales team
• Advising clients on their real estate investment projects
• Client prospecting and follow up
• Organization of property viewings

Bilingual Customer Service Representative

Majorel

Jun 2022 - Jul 2024 (2 years 1 month)

• Handling driver and customer requests by phone and email, in French and English
• Complaint management and follow up until resolution
• First level technical support