Wahbi Mohamed

I am a dedicated, customer-focused professional with strong communication skills and high emotional intelligence, seeking a remote Customer Service role. I excel at handling inquiries and complaints calmly and efficiently while adhering strictly to company policies and quality standards.

I have experience assisting individuals with issue resolution, guiding customers, and professionally managing social media messages and community communications. I bring accurate data-entry skills and familiarity with CRM tools and chat systems that support consistent, high-quality service.

I am comfortable working under pressure, value patience and teamwork, and am a fast learner who adapts quickly to new systems and processes. I am equipped for remote work with a reliable laptop and stable internet connection.

My training includes courses in Customer Service Fundamentals, communication, and related topics from Edraak, Oxford Home Study College, Coursera, Udemy, and Maaref, reinforcing my practical experience and readiness for a full-time remote customer service position.