At Golden Gate Restaurant Group, I maintained over 90% order accuracy while executing up to 20 simultaneous orders. I prepared dishes to company standards and monitored ingredient quality and quantity.
I chaired weekly meetings with front-of-house staff to resolve communication errors and keep service running smoothly. I also recruited and trained new kitchen staff on cooking techniques and safety procedures.
At Haidilao, I identified and prevented errors in kitchen protocols and delivered daily performance reports to shift leads. I also took on additional tasks to support coworkers during peak periods.
At MayCha, I coordinated and trained production staff to keep output quality consistent, and reported and resolved recurring production errors. Earlier, I assisted passengers on long-distance trips and maintained Excel inventory records as a Warehouse Officer.

