Vrishti Bhowmik

- Leading end-to-end product design for RAKBANK’s first AI Digital Assistant, establishing the foundation for AI-led customer servicing as part of the bank’s digital transformation strategy. Launched to all customers in Nov 2025, contributing to early call-center deflection.
- Collaborated closely with content team on a conversation design framework (intent structuring, error handling, escalation

- Directed end-to-end UX as a solo designer for all Mulesoft Anypoint Monitoring products: Anypoint Insights, Telemetry Exporter, Distributed Tracing. All of which successfully shipped
early 2024.

- Worked closely with select customers to build Telemetry Exporter, enabling customers to stream data from Mulesoft to 3rd party apps of their choice. This project lead to contract
renewal of multi

Promoted to Staff UX Designer

• Lead end-to-end UX design for Cortex Data Lake logging platform, eliminating 2 large steps in
firewall troubleshooting. Received a 4.6/5 star rating on G2 after redesign.
• Lead and redesigned Cloud Identity Engine's Directory Sync feature, leading to 13% customer growth in Q4 FY21.
• Innovated a new way for customers to create multi-authentication profiles in Cloud Identity Engine.
• Evangelize

• Lead end-to-end UX of Coach Viva mobile app using lean UX methods (guerilla testing, rapid
prototyping and iteration) in order to migrate clients from chat to mobile app. Increased the
number of daily active customers by 26%.
• Eliminated the need for coaches to monitor data entry from 1-2 hrs/day to 0 hrs/day.
• Established a design system that lead to faster product development cycles.

• Teaching Assistant for Intellectual Foundations of Information (INFO 200)
• Lead a class of 25 students and guide them to critically think of the social implications of current information systems
• Teach concepts in the user-centered design process in students’ final design projects
• Concurrently function as a college and career navigation mentor to my students

• Designed the general structure of Palo Alto Networks' latest design system; this involved
interviewing front-end engineers and designers, and conducting competitive research on
existing design systems.
• Contributed to standardizing alert systems and button styles in the new design system
• Improved usability issues in the Customer Service Portal's notification system (now public)
• Lead the use

Generation Design (Gen.D) is a selective mentorship program for college design students to connect with design professionals from leading tech companies and agencies within the a16z portfolio.

• Directed the end-to-end visual and interaction designs of Flylow, our capstone mobile application
• Innovated design solutions to help travelers manage time during the pre-flight experience
• Tested wireframes with travelers at Seattle International Airport

• Lead the user experience design of Inceptra’s loyalty mobile application
• Introduced design thinking to the strategy team, which involved conducting user interviews,
participatory design sessions, and rapid prototyping
• Ideated branding and created website mockups of Inceptra’s in-house brand Minizmo

Project Ecological Momentary Assessment Robot (EMAR)
Department of Human Centered Design & Engineering
Directed Research Group

I conducted user tests and lead focus groups at local high schools, where I also
studied reactions and facial expressions of teens interacting with the robot
(EMAR). I also contributed in redesigning EMAR’s questions based on user testing
results, and improved students’ i

Worked as Research And Development Intern at Shanghai United Cell Biotechnology Co., Ltd.

Human-Computer Interaction (HCI) degree option

2x Dean’s List

Apr 2024

Jan 2024 · Expired Feb 2024

Sep 2025

Apr 2024

Oct 2020

Aug 2020