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Vladimir Zivkovic

@vladimirzivkovic

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Fraud & Compliance Specialist focused on KYC, risk assessment, and fraud prevention across client onboarding.

Zimbabwe

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What I'm looking for

I want to help teams reduce fraud and compliance risk through strong KYC/AML, transaction monitoring, and client onboarding—working closely with stakeholders and card scheme/regulatory requirements to improve decisions and customer experience.

I’m a Fraud & Compliance Specialist with hands-on experience preventing fraud and managing compliance risk in financial and digital environments. I work across KYC/AML, client onboarding, and high-risk merchant reviews.

In my recent roles, I monitored transactions, investigated suspicious activity, and handled fraud cases and customer complaints. I assess payment flows and business models against internal and card scheme requirements, then document underwriting and risk findings. I collaborate with financial institutions and internal teams to ensure decisions are consistent.

I also owned B2B client onboarding end-to-end, communicating with clients via phone, email, and ticketing while guiding them through KYC/compliance requirements. My focus is smooth lifecycle management and procedure-driven execution.

Alongside compliance work, I bring commercial and growth experience from insurance sales and digital marketing, which strengthens how I communicate with stakeholders and support customers. I’m analytical, persistent, and focused on continuously improving controls that reduce fraud and onboarding friction.

Experience

Work history, roles, and key accomplishments

Freelance Digital Marketer

Self-Employed

Jan 2015 - Jan 2026 (11 years)

Worked with 30+ clients across industries, building 20+ WordPress websites and marketing funnels. Managed paid advertising campaigns on Meta and Google to improve online acquisition and visibility for clients.

WordPress Marketing funnels Meta Ads Google Ads Paid Media Management Client Acquisition Campaign Optimization Digital Marketing Strategy

Fraud & Compliance Specialist

Paysend

Jan 2024 - Jan 2024 (0 months)

Monitored transactions and investigated suspicious activity, handling fraud cases and customer complaints. Conducted high-risk merchant and business reviews and supported underwriting aligned to regulatory and card scheme requirements.

KYC AML Compliance Fraud Investigation Transaction Monitoring Underwriting Regulatory Compliance Card Schemes Client Lifecycle Management

Onboarding & Compliance Specialist

CCBill

Jan 2020 - Jan 2024 (4 years)

Managed end-to-end B2B client onboarding, including KYC/compliance checks and communications via phone, email, and ticketing. Performed risk assessment and fraud prevention activities to ensure clients onboarded in line with internal procedures.

KYC AML Compliance Client Onboarding Fraud Prevention Account Management Risk Assessment Client Communication Underwriting

Digital Marketing Manager

WinWin Company

Jan 2017 - Jan 2018 (1 year)

Managed Meta and Google Ads campaigns and built funnels from ads to landing pages to conversion. Scaled Instagram accounts from 0 to 50k+ followers and led end-to-end influencer outreach, coordination, and collaboration negotiations.

Meta Ads Google Ads Funnel Building Landing Pages Campaign Optimization Performance Marketing

Insurance Sales Agent

Dimitrijević Insurance Mediator Agency

Jan 2008 - Jan 2016 (8 years)

Handled the full insurance sales cycle from prospecting to closing and retention over 8+ years. Built and maintained long-term client relationships to support ongoing business.

Insurance Sales Prospecting Sales Closing Customer Retention Client Relationship Management Sales Pipeline Management Negotiation Lead Generation