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Vivek Sharma

@viveksharma17

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Senior backend engineer building GenAI RAG and multi-agent systems on Azure with Spring Boot.

India

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What I'm looking for

I’m looking for Staff/Principal Engineer roles in product-led organizations across the UAE/GCC region, where I can lead backend modernization and GenAI (RAG + multi-agent) automation.

I build backend and cloud-native microservices with Java and Spring Boot, and I’ve spent the last couple of years moving into Generative AI by building multi-agent architectures and RAG pipelines for enterprise support operations. At Deloitte Consulting, I designed a multi-agent GenAI system for L3 support automation (issue classification, root-cause analysis, and resolution recommendations), which reduced support ticket volume by 30–50% and improved resolution time.

I also modernized legacy systems, cutting migration timelines by 40–60% while improving code quality and test coverage. Across retail-scale platforms, I’ve driven Azure infrastructure optimization (~75% cost reduction) and improved API performance by cutting response times from 1.2s to ~500ms using parallel processing, caching, and database indexing.

Experience

Work history, roles, and key accomplishments

Current

Senior Consultant (Backend & GenAI Engineering)

Current

Deloitte Consulting

Nov 2020 - Present (5 years 9 months)

Designed and implemented a multi-agent GenAI system with RAG architecture for L3 support automation, reducing ticket volume by 30-50%. Led AI-assisted legacy application migration and scalable microservices architecture using Spring Boot, Kafka, and Redis.

Java Spring Boot Kafka Redis Azure GenAI RAG Prompt Engineering Microservices

Senior Software Engineer

Aricent Technologies & Holdings

Nov 2017 - Nov 2020 (3 years)

Developed and enhanced backend modules for a global IT service management SaaS product using Spring Boot, Hibernate, and DB2. Reduced API response SLAs by 60% through parallel processing, caching, and database indexing.

Spring Boot Hibernate Caching

Application Developer

Netspec Global Pvt Ltd

Jan 2016 - Nov 2017 (1 year 10 months)

Built backend services for cloud-based LMS and education mobile apps, supporting analytics, assessments, and transport tracking. Implemented push notification systems and role-based features.

AngularJS Backend Development Push Notifications Database Design

Programmer Analyst

Cognizant Technology Solutions

Apr 2014 - Sep 2015 (1 year 5 months)

Built Managed File Transfer components handling scheduled, multi-protocol file pickup and delivery for insurance client systems. Developed VPN/IVPN provisioning modules for a global telecom client using Core Java.

Multithreading Collections VPN