Open to opportunities

Vittorio Veneziano

@vittorioveneziano

Message

Application Support specialist focused on payments, risk, and data.

Malta

Message

What I'm looking for

I seek a hands-on role in payments or FinTech where I can use SQL and fraud/KYC expertise, collaborate cross-functionally, and grow into larger risk or analytics responsibilities within a data-driven team.

I am an application support and payments professional with over three years' experience in merchant support, payment processing, and KYC/AML compliance. I specialise in fraud detection, risk management, and SQL-based data analysis to optimise payment systems and reduce operational risk.

At Global Payments (formerly EVO Payments, Inc.) I provided L1/L2 application and technical support, performed SQL queries to troubleshoot transactions, and collaborated with DevOps and engineering teams to resolve incidents within SLA.

Previously at Arringo Ltd I monitored crypto and fiat transactions, executed due diligence and KYC processes, and collaborated with risk and compliance to mitigate transaction-based fraud, supporting client onboarding and fraud-detection improvements.

I hold certifications in KYC/AML, Google Data Analytics, and technical courses in SQL and Bash; I am growth-oriented, cross-functionally collaborative, and passionate about FinTech, blockchain, and data-informed decision-making.

Experience

Work history, roles, and key accomplishments

Current

Application Support Engineer

Current

Global Payments

Jul 2022 - Present (3 years 4 months)

Provided L1/L2 application and technical support for payment systems, resolving over 95% of escalated issues within SLA and reducing Bulgaria fraud incidents by 30% through proactive screening and incident analysis.

SQL PostgreSQL Payments Processing Incident Management Troubleshooting SLA Management Fraud Detection

Payments Analyst

Arringo Ltd

Dec 2020 - Jun 2022 (1 year 6 months)

Monitored and investigated crypto and fiat transactions, executed KYC/AML due diligence and flagged high-risk accounts, conducting 200+ KYC verifications/month and improving onboarding and fraud-detection procedures.