Việt Anh Trần

- Performed AI data annotation, content evaluation, and quality review tasks for multilingual AI/LLM training projects.
- Evaluated AI-generated responses for accuracy, relevance, safety, and adherence to project guidelines.
- Conducted audio, text, and content quality assessments while maintaining high attention to detail and consistency.
- Followed complex annotation guidelines and delivered wor

- Reviewed user-generated content, AI prompts, and AI-generated responses to ensure compliance with client policies and quality standards.
- Validated AI outputs for policy adherence, accuracy, consistency, and safety before approval.
- Identified policy violations, annotation errors, and inconsistencies, providing accurate decisions based on detailed guidelines.
- Maintained high quality and prod

- Served as the key liaison between in-house and outsourced QA teams, ensuring consistent alignment on quality standards and communication.
- Evaluated performance of QA staff and moderators to maintain accuracy and compliance.
- Clarified policy-related inquiries and delivered timely updates on new/revised guidelines.
- Generated detailed quality reports, identified root causes, and implemented s

- Analyzed and refined workflows to improve efficiency, consistency, and quality.
- Monitored team performance, ensuring compliance with client standards.
- Designed and delivered training programs to enhance employee knowledge and compliance.
- Maintained comprehensive documentation of quality protocols, inspections, and improvements.
- Compiled reports and presented key metrics to management, h

- Reviewed content to ensure compliance with client policies and team KPIs (quality & quantity).
- Optimized personal workflow to maintain accuracy and efficiency.
- Kept up-to-date with all client policy and guideline changes.
- Adapted quickly to updates to ensure consistent, policy-aligned moderation.

- Construction drawing design
- Construction supervision
- Support for construction design