At Zinnia, I automated PeopleSoft Finance payment-processing workflows across more than seven payment origins using Python, Selenium, and Robot Framework.
I also validated event sequencing and payload integrity across PeopleSoft, Apache Kafka, and downstream case-management systems. I supported UAT and defect sign-off, and conducted root-cause analysis across configuration, data, and system logic.
At Abhyaz, MTAB Technology Center, I developed Zobot, an AI-powered support chatbot using Zoho Deluge that reduced manual ticket handling by approximately 40%. I also built a grievance-redressal workflow with Zoho Creator and Zoho Desk.
On Summarize.AI, I built a bilingual abstractive text-summarization system with React, Vite, and Node.js, achieving about 3x compression with approximately 85% key-information retention across 1,000+ documents. I also created Sketch AI, a sketch-to-image generative web app, and Fitness Flex, a flexible gym-membership platform.

