Vinlencia Gooden

Led EHR upgrades and telehealth rollout, training 30+ staff to 100% adoption and minimizing downtime; implemented quality improvement initiatives that reduced ventilator-associated complications by 15% and shortened ICU turnover times by 10%.

Supported pediatric ICU and ER units and standardized care protocols across campuses to improve workflow consistency; collaborated on rapid protocol implementations during COVID-19 and surge periods to ensure continuity of safe patient care.

Delivered specialized ICU respiratory care while integrating with hospital-wide clinical risk mitigation and patient safety initiatives, contributing to a 12% reduction in preventable adverse events.

Supported clinical staff during implementation of new respiratory protocols and collected patient performance data to inform evidence-based adjustments that improved unit-wide consistency.

Delivered patient-centered care achieving 95%+ patient satisfaction on assigned units and assisted interdisciplinary communication during transitions to reduce miscommunication-related delays.

Directed daily store operations, staff scheduling, and inventory management, increasing team productivity by 20% and leading onboarding of 10+ employees to reduce turnover.

Master of Business Administration in Healthcare Management from Western Governors University, completed June 2025.

Bachelor of Science in Respiratory Therapy from the University of Texas Medical Branch, completed August 2019.

High School Diploma from East Early College High School, completed May 2013.

Associate of Arts in General Studies from Houston Community College, completed May 2013.