Vinicius silva

Managed the school's administrative sector, keeping records, enrollments, and official documents updated. Conducted the annual school census of about 500 students, ensuring correct government funding transfer.

Monitored financial transactions and bets in real time, identifying suspicious patterns and flagging high-risk operations. Performed KYC and AML analyses, tracking suspicious transactions and ensuring compliance with internal policies and regulatory requirements.

Handled active collection of delinquent condominium residents, making contact and negotiating for credit recovery. Issued management reports and monitored delinquency rates to support decision-making.

Worked in fraud prevention, ensuring all analyses followed norms, internal policies, and regulatory guidelines. Analyzed 95 to 110 registrations and documents per day for account opening and loan concessions, identifying and blocking fraud attempts before credit approval.

Provided post-sale support via email, chat, and phone, clarifying doubts and recording occurrences after purchase. Handled refund requests, product reshipments, and complaint resolution, ensuring the best possible solution for the customer.

Supported the school secretary, organizing documents and files. Analyzed transfer documents for authenticity and acceptance deadlines, and provided public service, reports, and control spreadsheets.

Ongoing course in Estrutura e Processo Organizacional.

Ongoing course in Relações Interpessoais.

Ongoing course in Ciências da Computação.

Ongoing course in Competência Interpessoal e Integração no Trabalho e Cidadania.

Ongoing course in Saúde do Trabalhador.

Ongoing course in Empreendedorismo e Plano de Carreira.

Ongoing course in Histórico das Culturas.

Ongoing course in Segurança do Trabalho.

Ongoing extension course in Compliance Criminal.

Pursuing a degree in Administration, currently in the 8th semester, with expected completion in December 2026.