Vincent Lorenz Adriatico

I am an HR and client-support specialist with hands-on experience managing employment contracts, payroll, benefits, and HR administration as the legal employer for client companies. I focus on ensuring compliance with local and international labor laws while delivering consultative client support.

In my recent role I standardized escalation protocols that reduced payroll disputes by 30% and designed onboarding programs that lowered turnover by 15%. I act as a primary client liaison, advising on workforce planning, employee relations, and compliance risks to strengthen client partnerships.

I also have extensive experience in medical insurance claims verification, document accuracy, HIPAA-compliant data handling, and managing CPT codes, EDI enrollments, approvals, and denials. My background includes high-volume customer outreach and sales performance, consistently exceeding KPI targets.

I collaborate with cross-functional teams to improve communication and employee experience, leverage CRM and HRIS tools for data management, and prioritize timely, professional responses that support client success and operational efficiency.