
Vina Setiadi
@vinasetiadi
Insurance Administrator at St.Paul Guarantee who manages account data, reporting, and workflows for national and international insurance accounts.
What I'm looking for
At St.Paul Guarantee, I manage data entry and processing for national and international insurance accounts, keeping records accurate and aligned with internal audit standards.
I generate monthly and quarterly operational exposure reports and track account updates, renewals, endorsements, cancellations, and project status.
I’ve developed and maintained documentation systems, workflow tools, and spreadsheets for billing, invoicing, renewals, and accounts receivable. I also investigate account discrepancies and documentation errors to keep client files current.
I prepare bond, certificate, and billing paperwork in English and French, and facilitate onboarding for new team members. Previously, as Production Team Lead at Le Dolci, I coordinated schedules and documented workflows.
Experience
Work history, roles, and key accomplishments
Bond & Specialty Insurance Administrator
St. Paul Guarantee
May 2020 - Present (6 years 5 months)
Handled high-volume data entry and processing for large national and international insurance accounts, ensuring accuracy and compliance with internal audit standards. Generated monthly and quarterly operational exposure reports and developed standardized documentation systems to streamline workflows.
Production Team Lead
Le Dolci
Jan 2017 - May 2020 (3 years 4 months)
Scheduled daily tasks and weekly targets for a team of 10 to ensure deadlines were met consistently. Conducted routine quality checks to identify processing errors and monitored daily inventory levels against shipping and receiving logs.
Education
Degrees, certifications, and relevant coursework
Queen's University
Bachelor of Arts, Psychology
Completed three years of a Bachelor of Arts in Psychology.
Humber College
Diploma, Baking and Pastry Arts Management
Grade: Honours
Earned a Diploma in Baking and Pastry Arts Management with Honours.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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