Vikram Jacko

I'm currently a Reimbursement Specialist at Total RCM, managing insurance AR, denials, corrected claims, appeals, EOBs/ERAs, payment posting, and reconciliation across multiple client accounts. I turn long-pending claims into payments through detailed payer follow-up, documentation review, and clear communication with clients and stakeholders.

Across Total RCM, Global Healthcare Billing Partners, and Fidelitas RCM, I've built end-to-end U.S. revenue cycle experience spanning eligibility, prior authorization, credentialing, claims filing, coding-based denial analysis, hospice and SNF billing, refunds, and payer compliance. My follow-up and process improvements reduced AR aging by 45% and improved collections efficiency by 40%.

As a freelance AI Language Evaluator and Annotator across Mercor, TELUS, OneForma/Centific, Outlier, and GoTranscript, I apply healthcare and compliance judgment to RLHF/SFT review, E-E-A-T response rating, medical terminology and NER tagging, translation QA, transcription, and structured evaluation feedback.