Vignesh N
@vigneshn1
Senior Technical Program Manager at Cognizant, delivering a $50M transformation with GenAI service desk automation that reduced manual effort by 40%.
IndiaWhat I'm looking for
At Cognizant Technology Solutions, I’m leading a $50M IT transformation for a European oil and gas client, spanning cloud modernization, infrastructure automation, and GenAI adoption.
I spearheaded GenAI-powered voice and chatbots integrated with ServiceNow, automating service desk tasks and reducing manual effort by 40%. I also established a Platform Engineering team using Terraform and Ansible, reducing delivery timelines by 30%.
Previously at Bally's Interactive, I directed a $12M infrastructure expansion across 12 new data centers. Automating environment provisioning with Terraform reduced setup time by 35%.
Earlier at Cognizant Technology Solutions, I led a $90M modernization initiative that included data center consolidation, hybrid cloud enablement, and digital workplace transformation, optimizing infrastructure overhead by 35%.
Experience
Work history, roles, and key accomplishments
Leading a $50M IT transformation program for a European oil & gas client, focusing on cloud modernization, infrastructure automation, and GenAI adoption. Spearheaded GenAI-powered voice and chatbots integrated with ServiceNow, reducing manual effort by 40% and improving SLA adherence.
Technical Program Manager
Bally's Interactive
Feb 2022 - Mar 2023 (1 year 1 month)
Directed a $12M infrastructure expansion for a North American iGaming platform, enabling regional scalability across 12 new data centers. Led automation of environment provisioning using Terraform, reducing setup time by 35% and achieving a 10% reduction in CAPEX.
Led a $90M IT modernization initiative encompassing data center consolidation, hybrid cloud enablement, and digital workplace transformation, optimizing infrastructure overhead by 35%. Managed a $3.5M global digital workplace initiative that reduced IT support tickets by 20%.
Led a network team at Cognizant Technology Solutions, overseeing network operations and team coordination.
Worked as a Network Engineer at Cognizant Technology Solutions, responsible for network infrastructure and support.
Provided technical support at Sutherland Global Services, assisting customers with technical issues.
Education
Degrees, certifications, and relevant coursework
University of Madras
MBA, Human Resources Management
2008 - 2010
MBA in Human Resources Management from the University of Madras, completed in 2010.
University of Madras
B.Sc, Visual Communications
2005 - 2008
Bachelor of Science in Visual Communications from the University of Madras, completed in 2008.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
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