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Vidhyalakshmi Murugan

@vidhyalakshmimurugan

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Process Analyst with 3+ years optimizing e-commerce operations, vendor relations, and pricing insights.

India

Message

What I'm looking for

I’m looking for a process-focused role where I can improve workflows, manage vendor/seller and catalog operations, deliver strong reporting and insights, and support pricing and quality outcomes—while contributing to continuous stakeholder satisfaction and growth.

I’m a meticulous Process Analyst with 3+ years of experience in vendor management, seller relationship management, catalog management, and queries resolution across the e-commerce domain. I combine troubleshooting, technical support, and coordination skills to resolve issues and drive operational accuracy and efficiency.

At Amazon Development Center India Pvt Ltd, I implemented process/system improvements aligned with market trends and business gaps, and I led competitor pricing analysis to support dynamic repricing strategies. I also delivered training to new joiners on quality standards (100% accuracy), managed global product price clearances per policy, and earned recognition including Top Ideator of the Month (Nov 2022), Spotlight Award (Mar 2023), and Stellar Award (Oct 2024).

Experience

Work history, roles, and key accomplishments

Current

Process Analyst

Current

Amazon Development Center India Pvt Ltd

Nov 2021 - Present (4 years 7 months)

Implemented process/system improvements and conducted competitor pricing analysis to support dynamic repricing strategies. Trained new joiners on quality standards, achieving 100% accuracy in tasks, and supported global product price clearances in line with policies.

Pricing Analysis Competitor Analysis Dynamic Pricing Process Improvement Quality Assurance Training Delivery Stakeholder Management