Open to opportunities

Victoria Rodriguez

@victoriarodriguez4

Administrative and operations professional with international experience, strong organizational skills, advanced English, and a proactive mindset.

Uruguay

Message

What I'm looking for

I’m looking for an operations or administrative role where accuracy matters—supporting clients and internal teams, managing documentation and payments, and solving issues quickly in a fast-paced, deadline-driven environment.

I’m an Operations Support Administrator focused on accuracy and smooth execution—verifying and auditing reservations, confirming booking details with cruise lines, and coordinating payment follow-ups to maintain correct payment status and zero-balance confirmation. I’m comfortable handling administrative tasks and issue resolution in fast-paced, deadline-driven environments while communicating clearly with clients, agents, and suppliers.

Previously, I supported operational and administrative workflows as an Operations Assistant and Administrative Assistant in regulatory affairs, including documentation management, translation processes, data entry, invoice and payment handling, and purchase order generation. My earlier Audit Manager experience strengthened my compliance mindset: I audited distribution shipments, supervised merchandise control, improved delivery times, tracked internal performance indicators, and acted as a point of contact for distributors across multiple departments.

Experience

Work history, roles, and key accomplishments

Current

Operations Support Administrator

Current

Internova Travel Group

Nov 2025 - Present (7 months)

Verified and audited reservations, monitored outstanding balances, and managed payment follow-ups with clients and agents. Communicated with clients, suppliers, and cruise lines to resolve inquiries and confirm bookings. Maintained accurate records, handled administrative tasks, and provided phone and email support in a fast-paced, deadline-driven environment.

Records Management Administrative Support Customer Service Data Entry

operations assistant

Aiva

Aug 2024 - Aug 2025 (1 year)

Managed operational and administrative processes, client documentation, and credit card application forms. Provided support to financial advisors via email and phone, handled time-sensitive requests, collaborated with internal and external teams, and communicated daily with Utmost to process client requests, fund switches, surrenders, and premium collections.

Regulatory Affairs Assistant

Merk Group

Oct 2023 - Aug 2024 (10 months)

Supported Regulatory Affairs through administrative workflows including translation requests, documentation management, and data entry. Managed payments and processed invoices, generated purchase orders, and ensured timely resolution of tasks under strict deadlines while handling confidential documentation.

Document Management Translation Coordination Data Entry Invoice Processing Payment management