Vicky Vicky
@vickyvicky
Precise medical billing professional with over 7 years of experience.
What I'm looking for
I am a dedicated medical billing professional with over 7 years of experience in managing various aspects of medical billing, including inpatient, outpatient, physician, DME, and dental billing. My expertise lies in accurately filing claims, resolving rejected claims, and navigating complex insurance contracts and appeals. I pride myself on my strong skills in quality control and reimbursement management, which have allowed me to implement process improvements that ensure accuracy in billing procedures and business operations.
In my current role as Manager of Commercial Cleaning Operations at Clean Planet, I lead a high-performing team and manage day-to-day operations across multiple commercial cleaning sites in Wellington. My focus on eco-friendly practices and client satisfaction has resulted in significant improvements in revenue cycle management and a notable reduction in claim denials. I am passionate about fostering a collaborative work environment and have successfully implemented training programs that enhance employee productivity and satisfaction.
Experience
Work history, roles, and key accomplishments
Manager - Commercial Cleaning Operations
Clean Planet
Jun 2024 - Present (1 year)
Currently managing day-to-day operations for multiple commercial cleaning sites, leading a team of cleaning professionals, and ensuring compliance with health and safety standards. Focused on client satisfaction and implementing process improvements to enhance service quality.
Team Lead
Unify Healthcare Services
Jan 2019 - Present (6 years 5 months)
Managed a 40-person team focused on various billing processes including physician and DME billing. Responsible for quality assurance, client handling, and team performance reporting.
Senior Team Lead
Knack Global
Nov 2023 - Apr 2024 (5 months)
Led a high-performing team in revenue cycle management, ensuring delivery of KPIs and exceeding performance benchmarks. Streamlined workflows and improved team efficiency while maintaining compliance standards.
Process Associate
Access Healthcare
Jan 2017 - Jan 2018 (1 year)
Focused on achieving KPIs through effective insurance calling for claim status and denials. Responsible for timely posting of payments and adjustments.
Senior Process Associate
MModal Global Services
Jan 2018 - Dec 2018 (11 months)
Ensured accurate submission of claims and managed denials and rejections. Responsible for contacting insurance carriers and maintaining up-to-date knowledge of insurance processes.
Education
Degrees, certifications, and relevant coursework
Sri Guru Gobind Singh College of Commerce
Bachelor of Commerce, Commerce
2012 - 2015
Grade: 3.40 / 4.00
Precise and efficient medical billing professional with more than 7 years of experience in managing various aspects of medical billing, including inpatient, outpatient, physician, DME and Dental billing. Expertise lies in accurately filing claims, effectively resolving rejected claims, and navigating complex insurance contracts, appeals, and EOBs.
Govt. Model Sr. Sec. School, Sector-19
Higher Education
2011 - 2012
Grade: 3.0 / 4.00
Availability
Location
Authorized to work in
Job categories
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