Open to opportunities

Veronicah Gorata Bootsapo

@veronicahgorataboots

Message

I am a Business Operations Manager skilled in finance, HR, procurement, and operations improvement.

Botswana

Message

What I'm looking for

I seek a proactive operations or HR role where I manage finance, payroll and procurement, improve processes, lead teams, and contribute to growth in a collaborative, service-oriented organization.

I hold a Bachelor of Science (HONS) in Business Management and have built a career across operations, HR and finance. I perform best in roles that involve financial reporting, payroll accounting, procurement and administrative management.

As General Manager I oversee staff records, policy implementation, procurement, client relations, tendering and the preparation and analysis of monthly reports. I lead recruitment, staff development, health and safety practices, and secure municipal and private contracts.

I am proactive, detail-oriented and a strong communicator who quickly adopts new systems such as Microsoft Office and government accounting platforms. I focus on improving processes, mentoring teams, and delivering measurable operational improvements.

Experience

Work history, roles, and key accomplishments

Current

General Manager

Current

Capitus Sewage Systems

Dec 2020 - Present (4 years 9 months)

Managed daily company operations, including staff delegation, recruitment, and meeting coordination. Prepared and analyzed monthly reports, overseeing day-to-day company purchases.

Employee Relations Database Management Policy Implementation Client Communication Reports

Performs Reforms and HR Administrative Intern

Ministry of Agriculture

Aug 2018 - Jul 2020 (1 year 11 months)

Facilitated workshops and compiled reports, monitoring customer service standards and staff competency levels. Maintained employee records, updated internal databases, and processed supplier payments.

Facilitation Customer Service Monitoring Database Management

Commerce Teacher (Attachment)

Swaneng Hill School

Jul 2016 - Nov 2016 (4 months)

Taught commerce, prepared lesson plans, and invigilated tests and examinations. Set and marked monthly tests and was a member of the Business Studies Club and JAB.

Teaching Lesson planning Curriculum Development Educational Assessment

Education

Degrees, certifications, and relevant coursework

Botho University

Bachelor of Science (HONS), Business Management

2013 - 2017

Completed a Bachelor of Science (HONS) in Business Management. Gained a sound educational background in business operations, financial reporting, and administrative responsibilities.