Fiona Seagateng
@fionaseagateng
Results-oriented Procurement and Administration professional with leadership experience.
What I'm looking for
I am a self-motivated and results-oriented Procurement and Administration professional with over five years of experience in office operations and procurement management. My career has been marked by my ability to lead procurement functions, negotiate contracts, and manage vendor relationships effectively. At Multichoice Botswana, I successfully oversaw the entire procurement process, ensuring compliance with policies while maintaining strong vendor partnerships.
Throughout my tenure, I have developed expertise in risk management, compliance, and inventory management. I have led initiatives that improved operational efficiency and reduced costs through strategic sourcing and vendor evaluations. My strong communication and negotiation skills have enabled me to facilitate procurement training for staff and manage complex supplier relationships, ensuring that all procurement processes align with organizational goals.
Experience
Work history, roles, and key accomplishments
Procurement Lead
Multichoice Botswana
Jul 2018 - Nov 2023 (5 years 4 months)
Provided leadership in the entire procurement function, including vendor sourcing, evaluation, selection, and management. Negotiated terms and conditions of purchases with vendors and maintained the vendor database.
Customer Value Management Agent
Multichoice Botswana
Nov 2017 - Jul 2018 (8 months)
Executed customer win-back campaigns and built strong client relationships. Successfully made sales and marketing calls to achieve business objectives.
Customer Service Representative
Multichoice Botswana
Jun 2015 - Nov 2017 (2 years 5 months)
Managed customer accounts, including payments and reconnections, and troubleshooted decoder issues. Addressed accounts billing queries and prepared quotations for clients.
Administration and Industrial Relations Intern
Botswana Sectors of Educators Trade Union
Jan 2013 - Apr 2014 (1 year 3 months)
Registered union members' grievances and opened files for documentation. Advised on and resolved grievances, preparing necessary documents for disciplinary, mediation, and arbitration hearings.
Administration Intern
Independent Electoral Commission Botswana
Feb 2012 - Oct 2012 (8 months)
Performed clerical and administrative duties, including transport management and leave management. Supported daily office operations efficiently.
Education
Degrees, certifications, and relevant coursework
Chartered Institute of Procurement and Supply
CIPS Diploma level 4, Procurement and Supply
2023 - 2023
Completed a diploma in procurement and supply, focusing on advanced concepts and practices in the field. Gained expertise in strategic sourcing, contract management, and supply chain optimization.
Monash University South Africa
Bachelor of Arts, Criminology and Management
2008 - 2012
Majored in Criminology and Management, gaining a comprehensive understanding of both fields. Developed analytical and problem-solving skills applicable to various professional environments.
Availability
Location
Authorized to work in
Job categories
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