I've supported enterprise Salesforce environments at ObjectWin Technology and Tata Consultancy Services, combining QA engineering with Salesforce administration across Agile releases.
I gather requirements, design test scenarios, validate Custom Objects, Flows, Validation Rules, Record Types, Page Layouts, and Lightning features, and support production releases. At ObjectWin, I designed 100+ functional test scenarios and helped reduce deployment-related defects through comprehensive testing.
I use SOQL, Data Loader, Postman, JIRA, and ServiceNow to validate data, test APIs, manage defects, and investigate production issues. I've also supported 200+ users through security, profiles, permission sets, sharing settings, reports, dashboards, and Salesforce Flows.

