Vaishali Chaudhary

I’m a Senior Salesforce QA Engineer and Salesforce Administrator with 6+ years of experience testing Salesforce Sales Cloud, Service Cloud, and Experience Cloud implementations. I execute User Acceptance Testing (UAT), regression testing, functional testing, and defect lifecycle management across Agile/Scrum release cycles, while building strong test planning and test case design that keeps teams aligned on acceptance criteria.

In my current and recent roles, I validate end-to-end business processes and critical Salesforce functionality—like Salesforce Maps workflows and Omni-Channel Routing—then verify Reports and Dashboards for data accuracy, filtering, visibility, and role-based access. I also validate Salesforce security configurations (profiles, permission sets, role hierarchies, sharing rules, and record-level access) and perform cross-browser and mobile testing to ensure a responsive user experience. With results such as executing 300+ test cases across multiple releases, supporting 10+ Salesforce releases with zero critical production defects, and leading/mentoring QA teams across APAC and North America, I bring a quality-first mindset, strong stakeholder management, and collaborative delivery. As a Salesforce Certified Administrator and Salesforce AI Specialist (plus ISTQB CTFL), I focus on improving coverage, reducing production risk, and earning stakeholder sign-off through clear UAT reporting and dependable release readiness.