Valia Kaftan

I’m a recent English Philology graduate with a clear goal: build a long-term career in business and organizational operations. I bring strong written and verbal communication skills, cross-cultural competence, and a customer-focused mindset, with ongoing German improvement and comfort working in diverse, dynamic environments.

From Jan 2023 to Jun 2023, I worked in clienteling & sales at “BLISK” cosmetics store, delivering excellent customer service by supporting product selection and answering inquiries. I managed cash register operations, processed transactions accurately, completed daily cash reconciliation, and helped maintain organized, visually appealing product displays—while also supporting inventory management and restocking to ensure product availability.