At the Department for Work and Pensions - Pension Credit, I handled phone calls, email, and counter fraud. I worked in an administrative role from March 2024 to May 2025.
At Foundever, I handled a large volume of calls and email for HSBC corporate card customers, assisting customers in English and Italian. Before that, I processed reservations by email and phone as an Administrator at Professional salon training.
My experience also includes customer service, sales administration, and shop assistant roles. I completed full-stack developer training at Gesfor academy and am comfortable with Google Workspace, Google Sheets, Google Calendar, CRM and contact-management systems.
