Valeria Feijo
@valeriafeijo
Valéria Feijó | Ph.D. in Design, UX & Strategic Researcher
What I'm looking for
Graduated in Social Communication with a specialization in Design and Image Management, I hold a Master's and PhD in Design and Hypermedia, bringing over 12 years of extensive experience in UX Research, Service Design, Branding, and Strategic Communication.
My professional background is deeply rooted in human-centered design methodologies, employing qualitative and quantitative research techniques such as user interviews, usability tests, workshops, journey mapping, and prototyping. With proven expertise in uncovering user pain points and transforming insights into actionable strategies, I consistently contribute to enhanced user experiences and measurable business growth.
Currently, I work as a Strategic UX Researcher in innovation and digital product development, focusing on technology trends, artificial intelligence, and future scenarios. In this role, I collaborate cross-functionally, ensuring alignment between user needs, business goals, and technical feasibility, driving innovative solutions and optimizing service experiences.
I am motivated by the tangible impact of my work and thrive in collaborative environments that prioritize courage, conscientiousness, and innovation. My strong communication skills and critical thinking enable effective engagement with stakeholders across all levels, positioning me to successfully navigate complex challenges and contribute meaningfully to Ocean Infinity's mission of driving technological transformation in traditional industries.
Experience
Work history, roles, and key accomplishments
Strategic Researcher
Platform Builder
Jan 2024 - Present (1 year 5 months)
Conduct qualitative and quantitative research to gather insights on user needs and market trends. Facilitate workshops and design thinking sessions, develop data-driven strategies for digital products, and monitor KPIs to assess strategy effectiveness.
Researcher UX, Trends and Futures
COMPASS UOL
Aug 2024 - Jul 2025 (11 months)
Conduct UX research supporting strategic decisions, trend mapping, and innovation in financial services.
Business Analyst (Trends and Futures)
Compass UOL
Jan 2023 - Jan 2024 (1 year)
Conduct trend research for strategic decision making and product alignment. Lead projects in financial services, manage development schedules, and present findings to C-level executives.
Leader of Strategy, Marketing, and Brand
Afterverse Games
Jan 2023 - Jan 2024 (1 year)
Develop and coordinate marketing strategies and communication plans. Conduct consumer research and lead marketing campaigns to strengthen brand connection with the target audience.
Brand Experience Analyst Sr
Afterverse Games
Jan 2021 - Jan 2023 (2 years)
Manage communication plans for a children's game brand, develop branding strategies based on user surveys, and monitor brand awareness KPIs.
Director of Marketing and Brand Strategy
Community University of Chapecó
Jan 2020 - Jan 2021 (1 year)
Lead branding and marketing teams, implement brand positioning strategies, and conduct market research to enhance brand recognition and student conversion.
Researcher in Branding Experience
Federal University of Santa Catarina (UFSC)
Jan 2015 - Mar 2019 (4 years 2 months)
Lead research projects on branding experience, focusing on strategies for place branding. Conduct interviews and analyze data for actionable insights.
Researcher in Branding Experience
European University - IADE
Jan 2018 - Feb 2018 (1 month)
Conduct field research in branding experience, focusing on place branding and managing the image of specific regions. Prepare questionnaires and conduct interviews.
Researcher in Branding
Federal University of Santa Catarina (UFSC)
Jan 2013 - Jan 2014 (1 year)
Develop projects in hypermedia to improve brand positioning and create application branding experiences. Conduct usability research and analyze user perception.
Education
Degrees, certifications, and relevant coursework
Federal University of Santa Catarina (UFSC)
Ph.D. in Design, Design
2015 - 2019
Led a research project on branding experience with the aim of evaluating strategies and structuring a design framework for place branding experience. Carried out research with users, prepared questionnaires, conducted interviews, analyzed data and transformed them into possible insights to be implemented by companies in the area.
European University (IADE)
Sandwich Doctorate in Design, Design
2017 - 2018
Activities and societies: Published 3 articles in English, took part in the discipline on research methods in English and taught classes on research methods, branding and fashion.
Conducted field research in branding experience, focusing on place branding, seeking to evaluate the process of creating and managing the image of a specific city and region. Carried out qualitative research, prepared questionnaires, conducted interviews with representatives of tourism agencies and desk research.
Federal University of Santa Catarina (UFSC)
Master's Degree in Design and Hypermedia, Design and Hypermedia
2013 - 2014
Developed a project in hypermedia, focusing on improving brand positioning and creating application branding experiences. Conducted usability research from mobile applications to smartphones, evaluating brand experience studies and analyzing user perception of the brand, aiming to improve user interaction and engagement.
Community University of Chapecó Region (Unochapecó)
Specialization in Design and Image Management, Design and Image Management
2009 - 2010
Focused on specialization in design and image management, enhancing skills in managing visual communication and branding strategies.
Community University of Chapecó Region (Unochapecó)
Bachelor of Arts in Social Communication (Advertising and Marketing), Social Communication
2004 - 2008
Studied various aspects of social communication with a focus on advertising and marketing, developing foundational skills in communication strategies and brand management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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