maria celeste sotero
@mariacelestesotero
Industrial engineer specializing in logistics and account management.
What I'm looking for
I am an Industrial Engineer with a strong focus on logistics and account management. My experience spans various roles where I have successfully driven operational efficiency and enhanced customer satisfaction. I have a proven track record of utilizing SAP and advanced data analysis techniques to promote growth and streamline processes.
In my recent position as an Account Coordinator at Wurth Industry US, I managed national and international shipments, optimizing logistics for a major client, Cummins Global. My efforts led to Cummins becoming the top profit-generating client for Wurth North America in 2023, generating over $7M in revenue. I pride myself on my bilingual communication skills, which have been instrumental in building strong relationships and achieving high levels of customer satisfaction.
Throughout my career, I have consistently demonstrated my ability to analyze data effectively and implement strategic plans that yield significant results. My educational background, including an Associate Degree in Business Management and a Bachelor's in Industrial Engineering, complements my hands-on experience, making me a well-rounded professional ready to tackle new challenges in the field.
Experience
Work history, roles, and key accomplishments
Appointment Setter
Beauty Leads
Aug 2023 - Present (1 year 10 months)
Responsible for calling leads for aesthetic clinics, scheduling social media content, and following up with leads to secure appointments.
Sales Development Representative
Breezit
Jan 2024 - Feb 2024 (1 month)
Managed inbound and outbound calls to prospects, building relationships and seeking new business opportunities using HubSpot for tracking and reporting.
Account Coordinator - Inside Sales
Wurth Industry US
Feb 2023 - Feb 2024 (1 year)
Coordinated national and international shipments, managed VMI accounts with SAP, and executed strategies for account growth, achieving significant revenue.
Client Area Intern
Wurth Peru SAC
May 2021 - Aug 2021 (3 months)
Updated and maintained data for clients using Excel and PowerBI, implementing strategies for account reactivation and customer retention.
Education
Degrees, certifications, and relevant coursework
Ivy Tech Community College
Associate Degree, Business Management
2022 - 2022
Earned an Associate Degree in Business Management, gaining knowledge in business operations, management principles, and customer service strategies.
University of Lima
Bachelor's degree, Industrial Engineering
2017 - 2021
Completed a Bachelor's degree in Industrial Engineering, focusing on the principles of engineering and management to optimize processes and systems.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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